Privacy Policy

At King James Projects ("we", "our", "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or request our hot asphalt surfacing, driveway construction, paving, road marking, and related construction services in South Africa.

1. Who We Are

King James Projects is a registered construction and asphalt installation company operating in Gauteng, South Africa. We specialise in:

• Hot asphalt tar surfacing (driveways, roads, parking lots)
• All types of paving (block, brick, natural stone)
• Swimming pool & sports court construction
• Road marking, speed humps & kerb installation
• Landscaping and garden design

Our website consists of 19 pages covering all our services, project galleries, and contact information. This policy applies to all visitors and clients interacting with us online or in person.

2. Information We Collect

We may collect the following types of information when you use our site or request asphalt/paving quotes:

2.1 Personal Information You Provide

• Contact details: name, email address, phone number, and physical address (for site visits and quotes).
• Project information: details about your asphalt, driveway, paving, or construction needs (size, location, photos you may upload).
• Communication history: records of calls, emails, and messages exchanged with our team.
• Appointment requests: preferred dates/times for consultations or site assessments.

2.2 Information Collected Automatically

• Usage data: pages visited, time spent, links clicked (via cookies and similar technologies).
• Device & browser information: IP address, browser type, operating system, referring URLs.
• Location data: approximate geographic location (based on IP) to provide relevant service area information (Gauteng).

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our asphalt, paving, and construction services.
• To respond to your inquiries, quote requests, and appointment bookings.
• To schedule site visits and communicate project updates.
• To send service-related communications (e.g., confirmations, reminders).
• To improve our website, services, and customer experience.
• To comply with legal obligations and protect our rights.

Legal basis (POPIA): We process your data based on your consent, the necessity to perform a contract, or our legitimate interests in running and improving our construction business.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:

• Service providers: trusted third parties (e.g., IT support, payment processors, email services) who assist us in operating our business – under strict confidentiality.
• Legal requirements: if required by law, regulation, or legal process (e.g., POPIA, court orders).
• Business transfers: in the event of a merger, acquisition, or sale of assets (with notice to you).

5. Cookies and Advertising

Our website uses cookies to enhance your experience and support our marketing efforts. These may include:

• Essential cookies: necessary for website functionality.
• Analytics cookies: to understand how visitors interact with our site (e.g., Google Analytics).
• Advertising cookies: we use Google Ads and similar platforms to show you relevant asphalt and paving ads based on your previous visits.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Quote requests and project records are typically kept for 5 years for accounting and legal purposes.

7. Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA), you have the following rights:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your data (subject to legal obligations).
• Objection: object to processing based on legitimate interests or direct marketing.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at privacy@kingjamesprojects.co.za.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include secure servers, encryption, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our website may contain links to external sites (e.g., Facebook, Instagram, industry partners). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us so we can delete it.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when changes were made. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Information Officer: